TREKKR Support
Your questions, answered.
TREKKR GEAR Services
Shipping
How long does it take to get my order?
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Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.
How much is shipping?
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We offer free shipping on orders over $100. Standard shipping rates apply for orders under $100.
I just placed an order and I need to change it.
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Please contact us immediately at hello@trekkrgear.com with your order number. We'll do our best to accommodate changes if your order hasn't shipped yet.
Returns
What is the TREKKR GEAR return policy?
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We offer a 30-day money-back guarantee. Items must be in original condition with tags attached.
What do I do if I need to return something?
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Contact us at hello@trekkrgear.com with your order number and reason for return. We'll provide you with a return authorization and shipping label.
How long do I have to return an item?
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You have 30 days from the date of delivery to initiate a return.
Payments
What information do I need to check out?
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You'll need your shipping address, billing information, and payment method. We accept all major credit cards and PayPal.
What forms of payment do you accept?
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We accept Visa, Mastercard, American Express, PayPal, Shop Pay, Google Pay, and Apple Pay.
We Would Love to Talk
Our team is here to respond to any of your inquiries.