TREKKR GEAR Support
Your questions, answered.
TREKKR GEAR Services
Shipping
How long does it take to get my order?
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Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.
How much is shipping?
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We offer free shipping on orders over $100. Standard shipping rates apply for orders under $100.
I just placed an order and I need to change it.
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Please contact us immediately at hello@trekkrgear.com with your order number. We'll do our best to accommodate changes if your order hasn't shipped yet.
Returns
What is the TREKKR GEAR return policy?
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We offer a 30-day money-back guarantee. Items must be in original condition with tags attached.
What do I do if I need to return something?
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Contact us at hello@trekkrgear.com with your order number and reason for return. We'll provide you with a return authorization and shipping label.
How long do I have to return an item?
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You have 30 days from the date of delivery to initiate a return.
Payments
What information do I need to check out?
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You'll need your shipping address, billing information, and payment method. We accept all major credit cards and PayPal.
What forms of payment do you accept?
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We accept Visa, Mastercard, American Express, PayPal, Shop Pay, Google Pay, and Apple Pay.
Outdoor Chair Assembly Tutorials
We Would Love to Talk
Our team is here to respond to any of your inquiries.